Your privacy is very important to us. It is Futurocol, Lda’s policy to respect user privacy in relation to any information we may store on the website and other websites we own and operate.
We only request personal information when it is truly necessary to provide a service. We do this through fair and legal means, with your knowledge and consent. We also inform you why we are keeping and how this information will be used.
We only keep information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We do not share personally identifiable information publicly or with third parties except when required by law.
Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.
You are free to refuse our request for personal information, understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
The Google AdSense service we use for advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a given ad is shown.
For more information about Google AdSense, see the official Google AdSense Privacy FAQs.
We use advertisements to offset the costs of running this site and provide funding for future development. The behavioral advertising cookies used on this site are designed to ensure that you are provided with the most relevant advertisements where possible by anonymously tracking interests and presenting similar services that may be of interest to you.
User Commitment
The user undertakes to make appropriate use of the content and information that Futurocol, Lda offers on the website and with an enunciative but not limiting nature:
Do not engage in illegal activities or activities contrary to good faith and public order;
Do not disseminate propaganda or content of a racist nature, xenophobia, gambling or gambling, any type of pornography, in support of terrorism or against human rights;
Do not cause damage to the physical (hardware) and logical (software) systems of Futurocol, Lda, suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damages.
More information
Hopefully that is clear and, as mentioned previously, if there is something you are not sure whether you need or not, it is generally safer to leave cookies enabled in case you interact with one of the features our site uses.
This policy is effective from March 1, 2023.
What are cookies?
As is common practice with almost all professional websites this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they store, how we use it and why we need to store these cookies.
How do we use cookies?
We use cookies for a variety of reasons, unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you leave all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disable cookies
You can prevent cookies by adjusting your browser settings (see your browser Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.
Cookies we set
Search-related cookies
From time to time, we offer surveys and questionnaires to provide interesting information, useful tools or to understand you more accurately. These surveys may use cookies to
remember who has already participated in a search or to provide accurate results after changing pages.
Forms-related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preference cookies
To provide you with a great experience on this site, we provide the functionality to set your preferences for how the site runs when you use it. To remember preferences, we need to set cookies so that information can be called whenever interacting with a page is affected by preferences.
Third Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter on this website.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us understand how you use the site and ways we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit so we can continue to produce engaging content.
For more information about Google Analytics cookies, see the official Google Analytics page.
Periodically, we test new features and make subtle changes to the way the site appears. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site, whilst understanding which optimisations users appreciate most.
As we sell products, it is important that we understand statistics about how many visitors to our website actually purchase, and so this is the type of data that these cookies will track. This is important to you as it means we can accurately make business forecasts that allow us to analyze our advertising and product costs to ensure the best possible price.
User Commitment
The user undertakes to make appropriate use of the content and information that Futurocol offers on the website and with an enunciative but not limiting nature:
A) Not engage in activities that are illegal or contrary to good faith and public order;
B) Do not disseminate propaganda or content of a racist, xenophobic nature, modern games or gambling, any type of illegal pornography, in support of terrorism or against human rights;
C) Do not cause damage to the physical (hardware) and logical (software) systems of Futurocol, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damages.
More information
Hopefully that’s clear, and as previously mentioned, if there’s something you’re not sure whether you need or not, it’s generally safer to leave cookies enabled in case it interacts with one of the features you use on the site.
Terms
By accessing the Futurocol, Lda website, you agree to be bound by the terms of service, applicable laws and regulations, and agree that you are responsible for compliance with all applicable local laws. If the user does not agree with any of these terms, they are prohibited from using or accessing this website. The materials contained are protected by applicable copyright and trademark laws.
License Usage
Permission is granted to temporarily download one copy of the materials (information or software) on Futurocol, Lda’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose or for public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on the Futurocol, Lda website;
- remove any copyright or other proprietary notations from the materials;
- transfer the materials to another person or ‘mirror’ the materials on another server.
This license will automatically terminate if the user violates any of the restrictions and may be terminated by Futurocol, Lda at any time. Upon terminating your viewing of the materials or upon the termination of this license, you must delete any downloaded materials in your possession whether in electronic or printed format.
Disclaimer
The materials on Futurocol, Lda’s website are provided on an ‘as is’ basis. Futurocol, Lda makes no warranties, expressed or implied, and therefore disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose or non-infringement of intellectual property or other violation of rights.
Further, Futurocol, Lda does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or linked sites.
Limitations
In no event shall Futurocol, Lda or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Futurocol, Lda, Lda or its suppliers. Lda, even if Futurocol, Lda or an authorized representative has been notified orally or in writing of the possibility of such damages. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Precision of materials
The materials appearing on Futurocol, Lda’s website could include technical, typographical, or photographic errors. Futurocol, Lda does not guarantee that any material on the website is accurate, complete or current. Futurocol, Lda may make changes to the materials contained on the website at any time, without prior notice. However Futurocol, Lda does not make any commitment to update the materials.
Links
Futurocol, Lda has not reviewed all of the sites linked to its website and is not responsible for the content of any linked site. The inclusion of any link does not imply endorsement by Futurocol, Lda of the site. Use of any linked site is at the user’s own risk.
Modifications
Futurocol, Lda may revise the website’s legal notices at any time, without prior notice. By using this site, you agree to be bound by the current version of these terms of service.
Applicable law
These terms and conditions are governed by and construed in accordance with the laws of Futurocol, Lda and the user irrevocably submits to the exclusive jurisdiction of the courts in that State or location.
GENERAL
Any and all orders placed with Futurocol imply acceptance by the buyer of these general sales conditions. The customer must confirm that the measurements of the ordered products enter and pass through the building divisions at the delivery location, otherwise all inherent costs will be borne by the customer.
Returns are not accepted due to error in product dimensions, the customer must confirm all measurements when placing the order.
Futurocol reserves the right to make changes to the product without prior notice; The images present in the catalog are not binding.
PRICES
The prices indicated are in euros [€] and do not include VAT at the current rate.
Futurocol reserves the right to make changes to prices.
PAYMENT CONDITIONS
Payment must be made within the deadline indicated on the invoice.
In case of non-payment, the customer must bear all expenses and charges.
When there are outstanding debts, any payment made will be attributed first to the payment of interest on the debt and only then to the capital, in accordance with Article 785 of the Civil Code.
Payments made by check will only be considered effective after payment has been made.
PROPERTY RESERVATION
Futurocol retains ownership of all products supplied until full payment has been made.
SHIPPING AND DELIVERY
The products will be dispatched from the storage location within 5 working days, counting from the order date, unless stocks run out, force majeure or other exceptional circumstances.
Futurocol cannot guarantee the delivery time, so any delays that occur do not give the right to cancel the order or demand any compensation, for whatever reason.
Futurocol undertakes to deliver the products to the customer’s premises and in exceptional cases to a location to be agreed. Futurocol assumes transport for orders equal to or greater than 5 units. Lower orders will incur shipping costs of €15 per unit.
Futurocol does not collect old mattresses. This service can be carried out by the corresponding Parish Council or City Council.
The buyer is specifically obliged to count the volumes and check that they match their order form and transport guide, as well as to check that all volumes are in good condition. If there are problems with transportation, damaged packaging, signs of mistreatment or violation, these must be recorded on the freight forwarder’s waybill and made known in writing to Futurocol within a maximum period of 48 hours.
GUARANTEE
The customer must attach the invoice along with the product guarantee.
The warranty does not cover moisture stains. If it is a manufacturing problem, these stains appear within the first 15 days. Stains from use of the mattress may be due to several external factors, including humidity problems in the home, high levels of perspiration on the part of the user or misuse of the mattress.
RETURNS
For hygiene reasons, mattresses are not exchanged.
APPLICABLE LAW AND COMPETENT JURISDICTION
For the resolution of any dispute, Portuguese law applies and the Santo Tirso district court has jurisdiction.